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CarBike Japan Policy

Privacy Policy

Last updated: July 2026

1. Overview

CarBike Japan collects and uses personal information to respond to vehicle sourcing requests, communicate with customers, prepare estimates, and provide auction bidding, export documentation, and shipping-related support.

2. Information We Collect

We may collect your name, email address, WhatsApp number, country, requested vehicle type, service type, export option, budget, destination port, maker/model, and details related to your vehicle request.

3. How We Use Information

We use your information to contact you, review your request, prepare sourcing proposals, estimate costs, manage Purchase Reserve and payment communications, arrange bidding support, and coordinate export or shipping-related services where applicable.

4. Email and Communication

We may contact you by email or other communication methods you provide, including WhatsApp, to respond to your request, provide estimates, request approval, confirm payments, and update you on auction or settlement progress.

5. Third-Party Services

We may use third-party services such as website hosting providers, email delivery providers, Google services, payment-related tools, logistics partners, or export-related service providers to operate our business and respond to your request.

6. Data Retention

We retain request records, communication records, estimate records, and payment-related records as needed for business operations, customer support, legal compliance, dispute prevention, and transaction history.

7. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no internet-based service can be guaranteed to be completely secure.

8. Contact

For questions about this Privacy Policy, please contact info@carbikejapan.com.